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MDC Extension steps

Step 1: Welcome to MyCena DeskCenter Extension

  • In this step, the user has to enter the email/username he used to create his MyCena account, then he clicks on the button next to the input field.

    step1_extension

Step 2: Enter the code

  • In this step, the user, in his MDC app, has to go to Side menu / Connect extension, a new code will be automatically copied for 15 seconds in his clipboard, then he paste it in the “Ex:183045” field and click on “Validate code” button.

    step2_extension

Step 3: You’re connected now!

  • In this step the user is well connected to the extension, so that when he clicks on the “Go-to” button from the application, the fields in the target “Url” will be filled with “login” and “password” from the MDC app.

    step3_extension

  • The user can connect to MyCena extension from another device, once connected, after clicking “Go-to” button, a button “Auto-fill” will be displayed in the non default browser connected so that the Url will be opened and the fields will be filled from the extension.

    auto-fill

  • If ‘see password’ and ‘copy password’ permissions are disabled in your MDC application, the user can’t know his own passwords. The only way for him to login is open his MDC application and click the ‘go to’ button. Because he doesn’t know his own passwords, he is safe from phishing attacks.

  • When connected, the user will be asked to give the persmission to MDC extension to disable the save password feature of the browser, this action will work only when the Add-on is enabled for the current company.

    extension_permission_chrome

  • The user can log out from the extension if he clicks on the top right button or he log out from the application